Cancellation & Refund Policy

Membership is non-refundable.  If you choose to pay for the voluntary building fund and then change your mind, it is NON-REFUNDABLE as well.

Registration Cancellation by the Chamber

The Baytown Chamber of Commerce (BCC) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

If BCC cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the postponement of an event, BCC has the right to either issue a full refund or transfer registration to the same event at the new, future date.

Please note: Outdoor Events are considered ‘Rain or Shine’ and shall not be eligible for refunds.

Registration Cancellation by Participant

Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 20 business days before the event.

Registration cancellations received prior to the deadline may be eligible to receive a refund less a $5 service fee.
Cancellations received after the stated deadline will not be eligible for a refund.
Refunds will not be available for registrants who choose not to attend an event.
Cancellations will be accepted in writing only and must be received by the stated cancellation deadline.
All refund requests must be made by the attendee or credit card holder.
Refund requests must include the name of the attendee and/or transaction number.
Refunds will be credited back to the original credit card used for payment, minus the credit card processing fees.
Sponsorship Cancellation must be 90 days prior unless publicity has begun. If company has received publicity, no cancellation/refund will be given.

These above policies apply to all BCC Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

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